Terms & Conditions

1. Introduction and Acceptance

Welcome to ceri88. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you", "your") and ceri88 ("we", "us", "our", "the Platform", "the Site") governing your access to and use of the ceri88 website located at https://ceri88.cam and all associated services, games, software, and content (collectively, the "Services").

By registering an account, accessing the website, placing bets, playing games, or otherwise using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using our Services and refrain from registering an account. Continued use of ceri88 constitutes your ongoing acceptance of these Terms as they may be amended from time to time.

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Material changes will be communicated through prominent notice on the website or via email to your registered address. Your continued use of the Services after such modifications constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this document indicates when these Terms were most recently revised.

2. Definitions

For the purposes of this Agreement, the following terms shall have the meanings set forth below:

• "Account" means the personal gaming account created by you upon successful registration on the ceri88 platform.
• "Balance" means the total amount of funds available in your Account at any given time, including deposited funds and any winnings, minus any withdrawals and wagers placed.
• "Bet" or "Wager" means any stake or amount placed on a game, sporting event, or other gambling activity offered through our Services.
• "Bonus" means any promotional credit, free bet, cashback, or other incentive offered by ceri88, subject to specific terms and wagering requirements.
• "Deposit" means any transfer of funds from your personal bank account or e-wallet to your ceri88 Account balance.
• "Game Providers" means third-party software companies such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and others whose games are offered on our platform.
• "Indonesian Rupiah" or "IDR" or "Rp" means the official currency of Indonesia, which is the primary currency for all transactions on ceri88.
• "KYC" (Know Your Customer) means the identity verification process required by us to confirm your identity, age, and address before processing withdrawals.
• "Withdrawal" means any transfer of funds from your ceri88 Account balance to your designated bank account or e-wallet.

3. Eligibility and Account Registration

3.1 Age and Jurisdictional Requirements

To register and use ceri88 Services, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age. This age restriction is strictly enforced and non-negotiable.
• You must be a resident of Indonesia or physically located within Indonesian territory when accessing our Services.
• You must be legally capable of entering into binding contracts under Indonesian law and the laws of your specific jurisdiction.
• You must not be prohibited from using online gambling services under any applicable law, regulation, or court order.
• You must not be a current or former ceri88 employee, contractor, agent, affiliate, or immediate family member of any such person.
• You must not have previously self-excluded from ceri88 or any affiliated gambling platform, unless the self-exclusion period has expired and you have formally requested account reinstatement.

Online gambling laws in Indonesia are complex and evolving. While we operate under international licensing, you acknowledge that you are solely responsible for ensuring your use of our Services complies with all applicable laws in your jurisdiction. We make no representation that our Services are appropriate or legal for use in your specific location. If you are uncertain about the legality of online gambling in your area, you should seek independent legal advice before registering.

3.2 Account Registration Process

To create an Account, you must provide accurate, complete, and current information during the registration process, including but not limited to your full legal name, date of birth, residential address, email address, mobile phone number, and preferred banking details. You must not:

• Register more than one Account. Multiple accounts belonging to the same individual are strictly prohibited.
• Provide false, misleading, or fraudulent information during registration or at any time thereafter.
• Register using someone else's name, identity, or personal information.
• Register if you are under 21 years of age or otherwise ineligible under these Terms.
• Use temporary or disposable email addresses that may prevent us from contacting you.

Upon registration, you will create a unique username and password for your Account. You are solely responsible for maintaining the confidentiality of these credentials and for all activities that occur under your Account, whether authorized by you or not. You agree to immediately notify us of any unauthorized use of your Account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your Account credentials.

3.3 Identity Verification (KYC)

As part of our commitment to responsible gaming and compliance with anti-money laundering regulations, we reserve the right to request identity verification documents at any time. This KYC process may be required before your first withdrawal, periodically thereafter, or whenever we deem it necessary. Acceptable verification documents include:

• Government-issued photo identification (Indonesian KTP, passport, or driver's license)
• Proof of address dated within the last three months (utility bill, bank statement, or government correspondence)
• Proof of payment method ownership (bank statement or e-wallet screenshot showing your name and account details)
• Selfie photograph holding your identification document

Failure to provide requested verification documents within 30 days may result in Account suspension and forfeiture of any balance, including deposits and winnings. We process KYC documents confidentially in accordance with our Privacy Policy. All verification decisions are final and at our sole discretion.

4. Deposits and Account Funding

4.1 Deposit Methods and Limits

ceri88 accepts deposits through Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits must be made in Indonesian Rupiah (IDR). Minimum and maximum deposit limits vary by payment method and are displayed during the deposit process. Current standard limits are:

• Minimum deposit via bank transfer: Rp 50,000
• Maximum deposit via bank transfer: Rp 100,000,000 per transaction
• Minimum deposit via e-wallet: Rp 25,000
• Maximum deposit via e-wallet: Rp 10,000,000 per transaction

We reserve the right to adjust these limits at any time without prior notice. Deposits are typically processed instantly for most methods, though bank transfers may take 1-15 minutes depending on the issuing bank's processing time. Deposits made outside Indonesian banking hours (WIB) may experience delays.

4.2 Deposit Terms and Restrictions

All deposits must be made from a payment source (bank account or e-wallet) registered in your own legal name. Third-party deposits are strictly prohibited and will result in funds being returned to the source (minus any applicable processing fees) and potential Account closure. You warrant that:

• All deposited funds are legitimately yours and not derived from criminal or illegal activity.
• You have legal authority to use the payment method and have obtained any necessary permissions.
• You will not attempt to reverse, cancel, or dispute a legitimate deposit through your bank or payment provider.
• You will not use ceri88 for money laundering, terrorist financing, or any other illegal purpose.

We do not charge fees for deposits, though your bank or e-wallet provider may impose their own charges. Any chargeback or payment reversal initiated by you may result in immediate Account suspension, forfeiture of all funds, and potential legal action to recover losses.

5. Withdrawals and Payouts

5.1 Withdrawal Process

You may request withdrawal of your available Account balance at any time, subject to these Terms and successful completion of any required KYC verification. Withdrawals are processed to the same payment method used for your most recent deposit, unless otherwise agreed with our support team. Withdrawal requests are typically processed within 1-24 hours for verified accounts, though processing time may extend to 72 hours during peak periods or if additional verification is required.

Minimum withdrawal amount is Rp 100,000. Maximum withdrawal amount is Rp 50,000,000 per transaction and Rp 200,000,000 per month. Higher limits may be available for VIP players. We do not charge withdrawal fees for amounts above Rp 500,000; withdrawals below this threshold may incur a nominal processing fee of Rp 10,000.

5.2 Withdrawal Terms and Conditions

Before processing a withdrawal, we may require you to wager your deposited amount at least one time (1x turnover requirement) to prevent money laundering. Bonus funds and bonus winnings are subject to specific wagering requirements detailed in the applicable Bonus Terms. You acknowledge and agree that:

• We reserve the right to request additional verification documents before processing any withdrawal.
• We may decline a withdrawal request if we suspect fraudulent activity, bonus abuse, or Terms violation.
• Withdrawals will only be sent to bank accounts or e-wallets registered in your verified name.
• We are not responsible for delays caused by your bank or payment provider.
• Withdrawals cannot be reversed once processed; you must request a new deposit if you wish to continue playing.

6. Bonuses and Promotions

6.1 Bonus Terms

ceri88 may offer various bonuses, promotions, and incentives including welcome bonuses, deposit bonuses, cashback offers, free spins, and loyalty rewards. All bonuses are subject to specific Terms and Conditions, including wagering requirements (typically 10x to 40x the bonus amount), game restrictions, maximum bet limits, and expiration dates. These specific terms are communicated in the promotional material and take precedence over these general Terms in case of conflict.

Bonuses are intended for recreational players only. We reserve the right to withhold, revoke, or cancel any bonus if we determine that you have engaged in bonus abuse, including but not limited to creating multiple accounts to claim bonuses, irregular betting patterns designed solely to clear wagering requirements, or collusion with other players. Bonus abuse may result in forfeiture of bonus funds, winnings derived from bonuses, and Account closure.

6.2 Wagering Requirements

Unless otherwise stated, all bonuses must be wagered a specified number of times before the bonus funds and any winnings derived from them can be withdrawn. Not all games contribute equally to wagering requirements; typically slots contribute 100%, while table games may contribute 10-20% or be excluded entirely. Specific contribution percentages are listed in the applicable bonus terms. Wagering requirements must be completed within the specified time frame (usually 7-30 days), after which any unclaimed bonus funds and associated winnings will be forfeited.

7. Gaming Rules and Conduct

7.1 General Gaming Terms

All games offered on ceri88 are provided by licensed third-party Game Providers and use certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes. We do not control game outcomes and cannot influence results. Return to Player (RTP) percentages are determined by Game Providers and displayed for transparency. RTP represents theoretical long-term payout over millions of rounds and does not guarantee specific outcomes in individual sessions.

You agree to use our Services for entertainment purposes only and accept the risk inherent in gambling. Past results do not predict future outcomes. You must not:

• Use automated software, bots, or scripts to place bets or play games.
• Collude with other players to gain an unfair advantage.
• Exploit software errors, bugs, or vulnerabilities.
• Engage in arbitrage betting or other strategies that eliminate risk.
• Use VPNs, proxies, or other tools to disguise your location.
• Reverse-engineer, decompile, or tamper with our software.

7.2 Sports Betting Rules

For sports betting markets, all bets are settled according to official results as determined by the relevant sporting authority. In the event of a postponed or abandoned match, specific settlement rules apply and are detailed in our sportsbook rules. We reserve the right to void bets placed on obvious errors (palpable errors in odds), technical glitches, or if we suspect fraudulent activity or insider information.

Popular Indonesian bet types including bandar bola (football bookmaker odds), voor bola (Asian handicap), mix parlay (accumulators), and other markets are subject to standard industry rules. Maximum payout limits apply and are communicated at the time of bet placement.

8. Prohibited Uses and Account Closure

8.1 Prohibited Activities

You must not use ceri88 Services for any illegal, fraudulent, or abusive purpose. Prohibited activities include but are not limited to:

• Money laundering or terrorist financing
• Using stolen or fraudulent payment methods
• Creating multiple accounts (duplicate accounts)
• Sharing your account with others or allowing account access by minors
• Attempting to hack, DDoS, or otherwise disrupt our systems
• Posting offensive, defamatory, or illegal content
• Harassing other players or staff
• Commercial use of our platform without authorization

8.2 Account Suspension and Closure

We reserve the right to suspend or permanently close your Account and forfeit any balance (including deposits, winnings, and bonuses) if we determine, in our sole discretion, that you have violated these Terms, engaged in fraudulent or illegal activity, or pose a risk to the integrity of our platform or other users. Account closure decisions are final and not subject to appeal, though you may contact customer support for clarification.

You may voluntarily close your Account at any time by contacting customer support. Before closure, you must withdraw any remaining balance (subject to standard withdrawal terms and verification). Once closed, your Account cannot be reopened except through our formal reinstatement process.

9. Responsible Gaming and Self-Exclusion

ceri88 is committed to promoting responsible gaming and preventing problem gambling. We encourage all players to gamble responsibly, within their financial means, and for entertainment purposes only. Gambling should never be used as a way to make money or solve financial problems.

We provide various responsible gaming tools including deposit limits, loss limits, session time limits, and self-exclusion options. These tools are accessible through your Account settings or by contacting customer support. If you believe your gambling is becoming problematic, we strongly encourage you to use these tools or seek external help.

Self-exclusion allows you to temporarily or permanently block access to your Account. Self-exclusion periods can range from 24 hours to six months, or permanent closure. During self-exclusion, you will not be able to access your Account, and we will not send you promotional communications. For more information, please visit our Responsible Gaming page.

10. Limitation of Liability and Disclaimers

To the fullest extent permitted by law, ceri88 and its officers, directors, employees, partners, and Game Providers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of our Services, including but not limited to loss of funds, loss of winnings, loss of data, service interruptions, software errors, or unauthorized access to your Account.

Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

We are not responsible for losses caused by factors beyond our control, including but not limited to internet connectivity issues, banking system failures, power outages, government action, natural disasters, or third-party service provider failures. Your sole remedy for dissatisfaction with our Services is to stop using them and close your Account.

11. Dispute Resolution and Governing Law

These Terms and any disputes arising from or relating to your use of ceri88 Services shall be governed by and construed in accordance with the laws of the jurisdiction in which our international license is issued, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts in that jurisdiction for resolution of any legal disputes.

Before initiating any legal action, you agree to first attempt to resolve any dispute informally by contacting our customer support team. Most disputes can be resolved amicably through direct communication. If informal resolution fails, you agree to submit the dispute to binding arbitration or mediation as specified in our licensing jurisdiction's regulations.

In the event that any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

12. Contact Information and Customer Support

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of our Services, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 on the ceri88 website
• Response Time: We aim to respond to all inquiries within 2-4 hours

Our Indonesian-speaking support team is trained to assist with account issues, payment questions, technical difficulties, responsible gaming tools, and general inquiries. For urgent matters, we recommend using live chat for the fastest response.